Shipping policy
At HavenlyHome, we process orders within 1 to 3 business days after payment is confirmed. Estimated delivery time for orders in the United States is 15 to 30 business days, and international orders may also take 15 to 30 business days depending on the destination. These are only estimates, and delays may happen because of customs, carrier issues, weather, or busy seasons. Shipping is free for orders in the United States, and international shipping has a flat rate of $9.99. Once your order ships, you will receive a confirmation email with tracking information when available. Please allow 3 to 5 business days for tracking updates to appear. For international orders, customs fees, import duties, or taxes may apply depending on the destination country, and those charges are the customer’s responsibility. If your package seems delayed or has not arrived within the estimated time, please contact us at support@havenlyhome.store.
Please note that we work with third-party suppliers to fulfill orders. In some cases, items from the same order may be shipped separately and arrive at different times